Frequently Asked Questions
Below is a list of frequently asked questions. If you have a question that is not listed below then please feel free to contact us here.
Who are the people behind Fuel My Potential, on the videos, designing the recipes and providing advice?
All the experts who deliver content and feature on Fuel My Potential are leaders and authorities in the field of sports performance. They’re coaches and scientists with a track record for having helped the world’s best athletes achieve their sporting goals. Dr Kirsty Fairbairn and Rebecca Jackson are at the forefront of our team. They lead Fuel My Potential’s content, research and the various programs we have available for our clients. They ensure Fuel My Potential is at the cutting edge of research and delivery. With their extensive global networks Dr Kirsty Fairbairn and Rebecca Jackson also identify the best doctors and sport scientists and invite them to share their expertise with our members.
Is Fuel My Potential just about nutrition?
While nutrition plays an important role in your sports performance, Fuel My Potential is more than just that. We get inside the minds of doctors, experts and world champions and share their strategies for success on and off the field. You can access some of these insights through the Insights section of our video hub.
How do the membership packages work?
Our Academy, Gold and the more advanced Elite membership subscriptions provide access to all Fuel My Potential content and services associated with that package. Your membership starts immediately on the date of purchase and is active until you decide to cancel your membership. Academy and Elite packages are billed monthly. Our Gold package is billed annually.
The membership renews automatically by the selected payment interval. You can cancel the renewal at any time, without notice, in your account settings and continue using your membership until your paid subscription ends.
Can I cancel my membership?
Yes, of course, you can cancel at any time. You will find an icon on your profile page that allows you to cancel the subscription immediately. Your membership package will continue until the end of the current billing cycle, but will not renew once it has been cancelled.
I’m just looking to get a little bit fitter and healthier – is Fuel My Potential right for me?
Certainly it is! The packages are designed for all levels of sportspeople, from weekend players to regional, national and world-class level. If you don’t play a sport but have a desire to be the best version of yourself then we can help you. Our platform will guide you to a more healthy lifestyle by showing you how to listen to your body, eat the right foods and get more out of every day. Join up, you won’t regret it.
I’m a parent looking for advice and guidance for my child. Can you help?
Yes, we certainly can. That was one of the key guiding principles behind creating this platform. Correct sports nutrition is particularly important to young athletes – that is why our videos, articles, and the platform itself is designed with young adults in mind. It is clear content with easy learning pathways to follow and the videos and articles are fun, engaging and informative. Take up our free 7-day trial to see for yourself.
Can I upgrade or downgrade between memberships?
Yes, of course. Your member profile section allows you to move between membership levels. If you are looking to move up a membership you will immediately gain access to the additional features of that package. If you are moving down in your membership level then that will take place at the next billing cycle.
Because of my circumstance I feel I may need more one-on-one advice. Can you help?
That is quite common. That is why our Gold and Elite membership packages feature one-on-one consultations as standard. With our Gold package you’ll receive three one-on-one consultations each year. With our more advanced Elite package they are monthly, plus you’ll get comprehensive nutrition analysis twice each year.
If you feel you require a further level of service, please contact us here, as we can tailor more consultations to meet your specific needs.