Privacy Policy
Who we are
Our website address is: https://www.fuelmypotential.com.
What personal data we collect and why we collect it
Account Registration and Personal Profile data
Account registration data is held for Fuel My Potential operations purposes only, so that we can deliver our services to you. You have the option to provide personal information in your own Fuel My Potential account and profile. We request that information to help us understand you and your needs better, to provide a better service to you, and to help you track your own progress. Personal information that you choose to enter in your own profile is not shared with any third party. It is accessible only to the Fuel My Potential staff and our website management team.
Management of health information arising from Consultations
When you engage with our nutrition consultation services, we store and manage your health-related nutrition information in a third-party medical software programme called Cliniko. Cliniko is specifically designed for health professionals to store and manage sensitive health information and to conduct tele-health appointments online in a secure way. Telehealth appointments are encrypted end-to-end, and Cliniko data storage and management complies with worldwide data safety requirements including (but not limited to) General Data Protection Regulation (GDPR), Australian Privacy Principles (APP), Health Insurance Portability and Accountability Act (HIPAA), and Personal Information Protection and Electronic Documents Act (PIPEDA). You can read more at https://www.cliniko.com/security/.
Contact forms
Fuel My Potential is integrated with HubSpot to enable the most professional permission-based email communication service available. This system is integral to the Fuel My Potential experience. When you subscribe to Fuel My Potential your email address is automatically added to our communications database. You may unsubscribe at any time but we discourage this as our platform and our content are delivered through this email communication.
Cookies
If you input data on Fuel My Potential you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you visit our website again. These cookies will last for one year.
If you have an account and you log in to the Fuel My Potential website or platform, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish data on the Fuel My Potential website or platform, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the information you just edited. It expires after 1 day.
Data and Comments
When visitors leave data or comments on Fuel My Potential we collect the data, and also the visitor’s IP address and browser, user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of any comment you make, and if you have uploaded a profile picture, it will be visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
We use Google Analytics to collect data that helps us to improve the Fuel My Potential experience.
Who we share your data with
Your data is never shared with a third party other than those integrated to deliver the Fuel My Potential experience. This includes HubSpot, STRIPE, YouTube and a limited number of other parties. We use your data to ensure the optimum experience during your journey with us.
How long we retain your data
For users that register on our website and use our products, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you leave a comment on the Fuel My Potential website, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Fuel My Potential uses STRIPE as a strong secure method to collecte payment data, and so that we do not hold your credit card details. The Privacy Policy for STRIPE can be viewed here: https://stripe.com/nz/legal/privacy-center
Fuel My Potential uses HubSpot as our Customer Relations Management system and communications software. Your pesonal information is shared with Hubspot to help us communicate with you appropriately, share new content and offerings with you periodically, and for us to understand our customers better.
Any visitor comments you may make on the Fuel My Potential website may be checked through an automated spam detection service.
Your contact information
Any contact information you share with Fuel My Potential is only ever used to deliver you the optimum experience.
If you feel that your email address has been used without your permission or you have any questions about Fuel My Potential’s privacy policy please email us here: info@fuelmypotential.com
Additional information
Fuel My Potential reserves the right to update and change this privacy policy at any time and without notification.
Occasionally, we will also request your time in answering a short survey to help us to develop the Fuel My Potential experience.
If you have any questions about this website or this policy, please email info@fuelmypotential.com